Company History

About Us - the History of dacore 

1995

The first development of a system for the statistical monitoring of product quality is launched in cooperation with CadyLuck non-trading partnership company.

1997

dacore Datenbanksysteme is founded as a single-member company in Neukirchen am Brand. The first customer complaint management systems are developed and the statistical monitoring of product quality system is optimized. The first version of the information management system "InfoLINE" is generated.

1998

A development cooperation with Elektro Schiller GmbH & Co. KG is initiated. The first version of the technical information system "FIS" for supermarkets is established.  We develop a toolset for material logistics and SAP interfaces for the purpose of two-directional data transfer. We supervise the first in-company diploma thesis in the field of customer complaint management.

1999

We begin with the development of our "TestLab Plus" system for test laboratories and extend the technical information system "FIS".

2000

With a widely extended range of functions "TestLab Plus" is adopted by further test labs. The toolset for material logistics is extended and there is a further development of our SAP interfaces, both on-line and two-directional via Remote Function Calls.

2001

After the change of our corporate form from a single-member company into dacore Datenbanksysteme public limited company, we became the exclusive development partner of ELMAX plc in Augsburg. Our technical information system was broadly extended and employed to monitor a hotel in Stubaital. At the same time, we took on the in-company apprenticeship training of our first IT specialists. We also upgraded our process monitoring systems with a call center management system. In 2001 we also received further orders from test labs.

2002

Company headquarters were transferred from Neuenkirchen am Brand to Heroldsberg. New developments in the area of customer complaint management systems followed, as well as the development of a breakdown monitoring system in cooperation with Schneider Electric Austria which is deployed throughout all of Austria and integrated into the network management system "HP Open View" from Hewlett-Packard. In addition, we developed a new complaint management system and a system for change management. Further process steps and various intranet graphical user interfaces were added to "TestLab Plus. 

2003

Development of a system for personnel and project control on behalf of a large dry cleaning enterprise. We replaced part of the SAP system of a customer with "TestLab Plus", adding integrated appointment and resource planning to the system. The technical information system "FIS" was adopted a number of branch stores of a supermarket chain in Salzburg and our system for depicting electronic signatures integrated into the customer complaint management application. We created two new training positions for IT specialists and installed a completely new infrastructure for the home offices (IP telephone, VPN connection).

2004

We were successful in also implementing our integrated appointment and resource planning into other applications. "TestLab Plus" was adopted by further renowned test labs and its database platform extended with Oracle. The second half of the year witnessed a strong demand for "TestLab Plus". A new communication level for all applications was adopted which was able to optimize test equipment management and, in addition to test equipment administration, also contained test equipment monitoring. The service sector was considerably enlarged. WebEx was adopted as the new platform for remote support. We created new job openings.

2005

More test laboratories decide in favour of our product "TestLab Plus".  New modules for automated document creation and administration are successfully put into operation, the performance range in the area of server support is expanded and the technology platform is upgraded with extensive WEB connections. There is also a perceptible increase in the demand for our products by the automotive industry. We develop a customized solution for the paperless qualification of monitor devices for a renowned German auto manufacturer. We create new job openings.

2006

Two large automotive suppliers decide to employ "TestLab Plus" to acquire operational data with mobile devices. A new module for acquiring data from peripheral devices via RFID or bar code is integrated, the document management system is extended with lab specific features for administrating test reports and the existing customer complaint management system with extensive performance features such as, among other things, a WEB connection. "TestLab Plus" is successfully put into operation by a large international manufacturer of façades, and the first certification centers decide to employ "TestLab Plus".  Our apprenticeship programme is quite successful and we continue to train IT specialists  - so far we have been able to offer permanent positions to all our trainees. We create new job openings.

2007

"TestLab Plus" is mandated and receives a multi-lingual graphical user interface. More automobile manufacturers are interested in our developments regarding the qualification of monitoring devices.

With the founding of dacore Datenbanksysteme AG in the year 2001, the enterprise was organized into the following three divisions: Process Monitoring Systems,Technical Information Systems and Customized Applications. 

Each of the three divisions is further subdivided into the following functions: "project related developments", "product sales" and "services", each of which is responsible for the implementation of the requirements in their sectors.

Our customers are regionally distributed as follows:

Germany

England

France

Austria

Switzerland

USA

Mexico

The locations listed above constitute the headquarters of our customers. Domestic and foreign branch offices and locations are not listed.