Privacy Policy of dacore Datenbanksysteme AG

General Information About Privacy

The protection of sensitive private data is a matter of high priority for us. For this reason, we conduct our activities in keeping with the relevant statutory provisions pertaining to the protection of private data and data security. Below you can find out what information we collect where appropriate, how we deal with the data once we have collected it, and as the case may be, who we allow to have access to this data.

Access Data

The website operator or website provider collects data about who accesses the site and saves these as "server log files". The following data is logged in this way:

  • Visited website(s)
  • Time of the access
  • Amount of data sent in bytes
  • Source / reference from which you came to the site
  • Browser used
  • Operating system used
  • Used but pseudonymized IP address *1)

*1) Our provider stores only pseudonymized IP addresses of visitors to the website. At the web server level, this is done by default in the log file. Instead of the actual IP address of the visitor e.g., an IP address 123.123.123.XXX is stored where XXX is a random value between 1 and 254 so the reproduction of the reference is no longer possible.

The data collected is for statistical purposes only and to improve the website. However, the website operator or website provider reserves the right to retroactively check the server log files should concrete evidence point to unlawful use.

When calling pages that use Google Maps (e.g. driving directions) or pages with product videos (e.g. YouTube), the call data is forwarded to Microsoft or Google.

When using Online Support (e.g. WebEx), your login, the duration, the topic of the support session, and the name of the support representative are stored with Cisco.


This site uses cookies. These are small text files that are stored on your device. Your browser has access to these files. The use of cookies increases the user-friendliness and security of the website. The cookies are not used for advertising purposes.

Popular browsers offer the option of not allowing cookies. Note: There is no guarantee that you will be able to access all the functions of the website without restrictions even if you have the appropriate settings.

Handling of Personal Data

The website operator or website provider collects, uses and transfers your personal data only if it is permitted by law or if you consent to the collection of data.

“Personal information” means all information that is used to identify you and which can be traced back to you; such as your name, e-mail address and telephone number.

Handling Contact Information

If you contact the website operator or website provider through their contact options, your details will be stored so that they can be used to process and answer your request. Without your consent, this data will not be disclosed to third parties.

Dealing with Comments and Contributions

If you post or comment on a website (e.g. on the Online Community pages), your IP address will be saved. This is for the safety of the website operator or website provider.  If your post or comment violates the law, it may be used to track your identity.

Google Analytics

This website does not use the "Google Analytics" service.


We only use the personal information, you provide, to answer your requests or to process your orders or to give you access to certain information or offers.
We will not sell or otherwise market your personal information to third parties.

Earmarked Use

We will acquire, process, and use the private data to which you grant us exclusive access for such purposes as we have previously stated. The exceptions to this rule are as follows:

  • for further purposes which are directly linked to the original purpose for which the private data was acquired
  • when said data is required for the preparation, negotiation, and fulfilment of a contract with you
  • when said data is required to meet the legal obligations or conform to official decrees or court orders
  • when said data is required to substantiate or protect legal rights or to provide defense against legal proceedings,
  • when said data serves to prevent misuse or other illegal activities, e.g. deliberate attacks against the systems we have installed to protect our data security.

Cancellation / Deletion of Personal Data

If you have given us personal data, you can request to delete it at any time. Data for billing and accounting purposes are not affected by a cancellation / revocation or deletion.

Personal data, which has been communicated to us through our website, will only be stored until the purpose has been fulfilled for which they were given to us. As far as trade and tax retention periods which are observed, the storage time may be up to 10 + 1 years.

Should you no longer agree or your personal data becomes outdated or inaccurate, we will initiate a corresponding transfer for the deletion of your data or make the necessary corrections (as far as possible according to applicable law). You can receive free information about all personal information that we hold about you.


dacore Datenbanksysteme AG takes technical and organizational security measures to protect your private data against unintentional or illegal deletion, changes and loss, and as well as against unauthorized forwarding or access.

Links to other Websites

As a service provider in keeping with § 3 no. 1, § 8 (1) of the TDG (Teledienstegesetzes = teleservice law), dacore Datenbanksysteme AG is responsible, in accordance with the general laws, for the information which it makes available for use.

A differentiation must be made between our own content and the content made available by other providers to which our content is linked. The content conveyed or stored via links to other providers is third party information and not the content property of dacore Datenbanksysteme AG.

Nonetheless, the links are always dynamic references. Dacore always checks third party content for any possible civil liable or criminally liable infringements when first establishing such links. In accordance with the TDG, however, dacore as a service provider is not responsible for monitoring the information it forwards or stores or for looking into circumstances that might be indicative of possible illegal activities (§ 8 (2) TDG). Reference to a given link is only then suspended when it has been determined or a third party has pointed out, that a concrete offer to which a link has been set up, could raise civil or criminal liability issues.

Questions and Remarks

We will respond to any reasonable inquiries pertaining to the inspection and possible correction, supplementation, and/or deletion of private data. If you have any questions or remarks about our privacy policy (e.g. about the inspection and updating of your private data), please click here or contact our Privacy Officer (see imprint).

We are continually adapting our data privacy policy to keep pace with on-going development and expansion of the Internet. Any changes of policy will be announced in due time on this page. You should, therefore, make it your policy to visit this page at regular intervals in order to remain informed about the current state of our data privacy policy.